Management Systems Consultancy
(ISO 9001, 14001, 27001, etc.)

“With ISO 9001 Certification being a requirement of more and more tenders, we approached Doug Edworthy to help us to build and implement our ISO 9001 quality management system.

We had several training days with Doug over an 6 month period, during which time he guided us through the whole process.

The SWOT analysis has proved very beneficial and we have some made some very worthwhile improvements to our processes, resulting in increased customer satisfaction.

We found Doug to be very polite, professional, knowledgeable. He is also a genuinely nice person!

We received our certification in January 2018. Thank you Doug!”

James Burleigh Ltd., London
Designers and Manufacturers of Contemporary Contract Furniture

“It is always a pleasure to work with Doug and we look forward to his visits.  His care and attention to detail is second to none, and our external auditor was as impressed with his work as we are.  Doug has not only helped us achieve ISO9001 accreditation, but also helped us implement processes which have improved the smooth running of the business and our profitability.”

Ashdown AV., Uckfield, East Sussex
Audio-visual engineering company

“In my view there have been two main benefits to using Edworthy Business Management Consultants for assistance with our ISO application; -
1) The advice given on the simplification of documentation
2) Motivation of top management.”

Agate Products Ltd., Chessington, Surrey
Fabricators and manufacturers of ultra-hard materials

“We have been very satisfied with the services provided by you and your associates and will happily recommend you to other businesses, thanks very much!”

Chalvington Barns Ltd.
Construction and rural building conversion company

“Both written work and communication of work and objectives to all at GBE was fantastic.”

Geoff Bullen Electronics Ltd., Goring-by-Sea, West Sussex
Designers & manufacturers of specialist electronics assemblies

“We found it very useful and the structured approach made our lives much easier given our very tight timeline. Thank you for all your help Doug - it really couldn't have been more efficiently handled.”

Health Management Ltd., Ringmer, East Sussex
Providers of healthcare management to national and multinational organizations

“A great job. Thank you Doug.”

HRC Concrete Ltd.
Cement products supplier

“In terms of meeting our objectives - the project and consultancy services exceeded my expectation. Central to our aims was to ensure that our culture and missions were embedded within our QMS. Edworthy Business Management Consultants fully took on board these objectives (albeit knowing that we were slightly unconventional in our approach!) and assimilated into our culture extremely well. The result has been a user-friendly QMS which will grow with our business. We hope to work with Edworthy Business Management Consultants in the future as we continue to monitor and expand our QMS and the business!”

Morton’s Fork Ltd., Chichester, West Sussex
High-quality catering company

“We thoroughly enjoyed working with you & you made all the difference to the process for us – thank you for all your help!”

Public-i, Hove, East Sussex
Suppliers of innovative e-participation products and services to the public sector

“We were very happy with the service provided and would: 1. Use Doug again, 2. Recommend Doug to other organisations.”

SFW Ltd.
IT systems and services supplier

"We were very pleased with the help we were given by Edworthy Business Management Consultants which turned a very daunting project into a useful and understandable exercise."

Treework (Tunbridge Wells) Ltd., Frant, East Sussex
Tree-surgery and arboricultural services business



ISO 9001 Internal Auditor, In-house courses:

"On a personal recommendation, I invited Edworthy Business Management Consultants to come and train 8 of our staff in the principles of management system internal auditing, and in auditor transition to the 2015 editions of ISO 9001 and 14001. There was large knowledge and experience range to deal with from an experienced lead auditor to several staff who knew nothing about auditing. Doug had a calm and confident manner instilling trust in what he was saying and easily allaying fears the unexperienced staff had expressed.

It was a huge task to cover in just two days but the course did not feel rushed at any point and there were plenty of exercises to keep everyone engaged. The course exceeded my expectations and I was delighted by the subsequent level of buy-in by our newly formed audit team. Our company can now move forward with compliance audits over the next couple of months and then process audits after that. We will be adopting quite a few of the specific techniques and adapting the various templates to our own formats, so useful to have these tools to take away and use.

I recommend these courses and Edworthy Business Management Consultants ureservedly, an excellent job. Thank you.

Stuart Wylie, HSQE Manager, Operations, dormakabe Group
Security and Access Solutions

“Doug Edworthy has the rare ability to explain a detailed and process-heavy subject concisely and with great energy. His training days are always informative and practical and his consulting work is extremely effective. He’s also a very nice person!”

IMA International Ltd.
Provider of Training and Consultancy for International Development

Responses to our feedback form question ‘Please name two things we could do better’:
“Professional & well-paced delivery of course content. Can't think of anything that could have been done better.”

Waterside and Blackfield Health Centres
GP Practice

ISO 9001 Internal Auditor, Open Training Courses: -

“Just to let you know that my team have come back with extremely positive reviews on the quality of training they felt they received yesterday.  They all felt that it will not only benefit their daily tasks but are confident that they have gained enough knowledge to put into practice what they have leant to be able to assist with our internal audit requirements. Please let me know when you are repeating the course again at South Brent so I can organise sending the remainder of our team.”

Artemis Optical Limited
Design and application of high-precision, technically differentiated optical thin film coatings

“Thank you for conducting an excellent Internal Auditing course yesterday. A lot of ground was covered but you added a few nice videos to give us a laugh and time to collect our thoughts, very nicely timed I may say!! Although I had a small amount of previous knowledge of auditing before attending I found it extremely helpful and I am sure it will make my job of Internal Auditor a lot easier and very comforting to know I always have someone to ask for advice. I am looking forward to performing my 1st Audit of my own very shortly "so I haven't forgot all the tips you gave us".”

Participant from James Walker Moorflex Ltd.
Global manufacturing organisation supplying high-performance fluid sealing products and associated knoweldge-based services

Responses to our feedback form question ‘Please name two things we could do better’:

  • Nothing could be improved.

  • Seminar was excellent

  • Very impressive & understandable

  • Everything was great.

  • Happy with content and delivery.

  • I totally enjoyed the day and feel more confident.

  • I don't think things could have been much better

  • I enjoyed the group discussions - they make the content easier to engage with.

  • For me, this was brilliant, wouldn't change.

  • Nothing to improve. Very well presented.

  • I worried at the beginning that we wouldn't have enough opportunity to speak - a fault at so many courses, but the workshops quickly come in, so all fine there. Very pleased. No improvements come to mind.

  • Doug was very informative. Thank you Doug.

  • Can't think of anything to improve. It was at the right level and answered all my queries and concerns - Thanks!

  • Professional & well-paced delivery of course content. Can't think of anything that could have been done better.

  • An excellent seminar, would not suggest any improvement.

  • Very good - Clear

  • No need to change. Happy with the training.

  • My overall impression was that the audit training was very instructive and extremely well displayed.

  • This course gave me everything I needed to know and more.

  • Everything is perfect.


Internal Auditing Services

“I have been very impressed and pleased with the thorough and professional approach of Edworthy Business Management Consultants. My requirements were in all cases taken on board and facilitated. I am completely satisfied with the results of the work undertaken.”

And on another occasion: “I have found the services of Edworthy Business Management Consultants to be consistently knowledgeable and professional. I am happy to recommend them to others (and have done so).”

Dimension Data United Kingdom Ltd., Fleet, Hampshire
Multinational communications and IT systems and maintenance company

“All work was carried out to a high standard in a timely and efficient way. I am more than happy to use Edworthy Business Management Consultants again or to recommend to others.”

Sussex Enterprise, Burgess Hill
Business Enterprise Agency

“I am deeply relieved that it went so well and I am very grateful for your patient and expert guidance.”

IMA International Ltd., Hurstpierpoint, West Sussex
Provider of Training and Consultancy for Development

“We were delighted with the service and will use the company for future audits. We learned a lot from your visit and found the advice very helpful.”

And, following the 2007 audit, “We felt the meeting went well and you gave some positive suggestions for changes to the system, which we will be considering. Thank you for your excellent service and we look forward to seeing you next year.”

And subsequently: “Thank you for your usual high standard of workmanship/professionalism in our regular ISO 9001 audit – that you have performed well every year for the last 6. We really enjoy working with you, and especially appreciate the fact that you listen and make the necessary changes from the customer feedback (reducing the paperwork down to 1 document).”

Invisitech Limited, Worthing, Sussex
High-technology electronics company


ISO 9001 Staff Awareness training:

Responses to our feedback form question ‘Please name two things we could do better’: “I enjoyed the group discussions - they make the content easier to engage with.”, “For me, this was brilliant, wouldn't change.”, and “Nothing. Very well presented.”

IMA International Ltd.
Provider of Training and Consultancy for International Development

Responses to our feedback form question ‘Please name two things we could do better’:
“Can't think of anything!”, “Very good and informative - thank you.” and “No I cannot!”

Waterside and Blackfield Health Centres
GP Practice

Technical training:

“We found the seminar very interesting and informative, particularly with regard to the use of weighting networks, etc. Doug’s style and ability in giving presentations is to be commended.”

Arup Acoustics
Global firm of consulting engineers, designers, planners and project managers

“The proposals were as expected and updated on an on-going basis in line with our feedback. We were very happy with the final presentation and it met all of our original objectives. Thank you for all of your assistance, it has been a pleasure working with you again!”

Federal Signal Ltd.
Designers and manufacturers of life-safety communications equipment

FMEA/FMECA training:

“Thanks for your help Doug. I thought the course maintained a good pace through the day and kept everyone’s interest.”

Tandberg Television Ltd.
Designers and suppliers of broadcast TV equipment